FAQs

  • Buy what you need
  • Sell what you waive
  • Reuse what you can

The used products/household items are nothing but something that you do not want any more but that is made of material that can be used again.

For example, if you are having a bicycle of your kid. Once after a year, it may not possible to use by your kid (May your kid grew). But the bicycle is somewhat in a good condition. You can sell it through ReGenF.

If you have a great decision to sell your used items you can use the following link:  https://bit.ly/whatsappregenf

If you are having the used products/household items with you and it may in better condition. Then submit your product details in ReGenF. ReGenF will call you immediately.

Great. If you have got an idea to sell your used items through ReGenF.

Now or Never…Start to share your product details using the following link:

https://bit.ly/whatsappregenf

Once if you are submitting your details and used products details through Regenf, our customer care person will call you and will get the complete information of products.

If the used products are in a better condition, then Regenf will pay you with better value for product.

Hope you are getting full details of Regenf selling process. You can use the following link to sell your used items:

https://bit.ly/whatsappregenf

Yes. ReGenF is a registered company.

You can buy second hand households, office used products and etc. For example, you can buy Used sofas, Plastic chairs, Dining table, Wooden/Iron cot, Mixi, Grinder, Gas Stove, Music Systems, Bicycle, Rolling chairs, and so on.

Never refuse to reuse the used items. ReGenF provides the best industry services to its clients/customers.  

If you are using ReGenF to buy/sell your used products, you may have a single window contact. You can avoid a greater number of nurturing for a whole day to buy/sell your product. We value your time, products and money.

ReGenF concentrating of product life span. Since the new products production is a cumulative output of our natural resources. In the note of saving natural resources, ReGenF increrases the products lifespan as much as possible through all the possible ways of Reuse.

No. Exchange is not possible at ReGenF. Because ReGenF deals with used products, it is not possible to exchange both used products in a mutual way.

Yes. It is possible to resale the products that were getting from ReGenF after two years of time duration. ReGenF never encourage to resale the products immediately, since it may affect the manpower and resources effort simply.

Yes. Warranty is available at ReGenF. ReGenF concentrating more with product quality that will not lead any need of a warranty. In case the customers requesting for warranty, then ReGenF will offer paid warranty with product return option. It is applicable only for major mistakes/problems.

No. Since ReGenF deals with the used products, it does not offer CoD and EMI options.

No. ReGenF concentrating on set of rules that are existing to buy the products. After getting the product inspect and planning of logistics, ReGenF will give exact time schedule to the customers. Since immediate buying of products may lead few loss-intent in any one of side that customer side or company side.

No. ReGenF will not buy/collect new products (Few Months old) from customers. We are dealing with at least 5 years old products. Since if it is a new product, the product cost will not be affordable to both sellers and buyers. And in case of any emergency ReGenF buy/collect products based on the mutual concern.

Yes. If you are coming to buy any specific product after seeing online product listing, then get appointment from ReGenf via call. Since during that time, the product may get sold. So, appointment will avoid customer’s inconvenience.

No. Return policy is not available. You must audit the product completely before buying.

ReGenF showcase their products via online & offline stores. If the product is required for you, you can connect with ReGenF via whatsapp/phone 9751 297 297. Our customer care will guide you through the entire process.

When sold products remain on our premises, they can cause misunderstandings among visiting customers. Some customers perceive that reserved products are of higher quality and feel dissatisfied with the available options. This product holding fee ensures fairness and encourages timely pickup of sold items.

The Product Holding fee will apply if a product remains in our space for more than one day after the purchase date.
The Product Holding fee is ₹100 per day, starting from the second day after purchase.
Arrange for prompt pickup of your purchased product. Inform us in advance if you require additional time, so we can explore alternative arrangements.
If the product is not picked up within the agreed time frame, the Product Holding Fee will continue to accumulate until it is collected. If the delay exceeds a reasonable limit, additional measures may be discussed.
This policy helps us manage space efficiently, maintain a smooth customer experience, and ensure that other customers don’t face confusion or dissatisfaction.
The Product Holding fee can be paid at the time of product pickup or through the payment options provided by our team.
No. Our quality auditors ensure that products meet our standards. If a product shared in photos has hidden damages that make it unacceptable during the in-person audit, we charge a audit fee of ₹250 – ₹750 to cover the cost of the quality auditor’s time and travel.
We understand that circumstances may change. If you decide not to proceed with providing the product after the quality audit, a audit fee of ₹500 – ₹1500 will still be applicable to cover the quality auditor’s time and travel.
Share clear and accurate photos of your product. Mention all visible damages or issues with the product beforehand. Ensure the product matches the description provided during the initial sharing process.
If your product meets our quality standards during the audit, there will be no audit fee, and the process will continue as usual.
The fee can be paid directly to the company through the payment options shared after the visit. The company will raise the exact bill for that.
This ensures transparency and fairness for all parties involved. It helps us maintain trust and deliver high-quality reused products to our customers.

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