Frequently asked questions
30 answers on buying, selling, donating, fees and staying safe on ReGenF. Can’t find what you need? Our team is a message away.
General
5What is ReGenF?
ReGenF is a trusted second-hand marketplace where you can buy and sell used furniture, electronics, vehicles, appliances, mobiles, laptops, properties and other pre-owned products safely within your city.
Which cities does ReGenF currently serve?
ReGenF is currently available:
- PAN India โ online
- Coimbatore โ offline
Is ReGenF free to use?
Browsing products is completely free. Sellers pay a nominal listing fee of โน12 per product.
Why does ReGenF charge a โน12 listing fee?
The small listing fee helps reduce fake listings, spam, and duplicate products while maintaining a quality marketplace.
Does ReGenF charge any commission after a sale?
No. ReGenF does not charge any commission on successful sales. Buyers and sellers deal directly with each other.
For Sellers
8How do I sell my used products on ReGenF?
Simply register, upload product photos, add a description, set your price, pay the โน12 listing fee, and publish your listing.
What products can I sell?
You can list:
- Furniture
- Home Appliances
- Electronics
- Mobile Phones
- Laptops
- TVs
- ACs
- Bicycles
- Cars
- Bikes
- Office Furniture
- Sports Equipment
- Musical Instruments
- Books
- Antique Items (subject to verification)
- Properties
- Move-Out Sale Items, and more
How long does it take to list a product?
Most listings can be completed in less than 2 minutes. After a thorough audit your listing will go live. In case of any discrepancies, ReGenF will notify you via notifications โ once that is fixed, your product will go live.
Can I edit my listing after publishing?
Yes. You can update the title, description and price.
How do buyers contact me?
Interested buyers can contact you directly through the ReGenF platform via in-app chat.
Can I list multiple products?
Yes. There is no limit to the number of products you can list.
How can I sell my product faster?
To improve your chances:
- Upload clear photos
- Write a detailed description
- Mention product condition
- Set a fair price
- Respond quickly to enquiries
Can businesses sell on ReGenF?
Yes. Businesses can list office furniture, electronics, liquidation stock, and other eligible second-hand items.
For Buyers
5How do I buy products?
Browse products, contact the seller through ReGenF, inspect the item, and complete the transaction directly with the seller.
Does ReGenF sell products directly?
ReGenF is a marketplace connecting buyers and sellers, and transactions happen directly between users online. If you want to purchase in person, our shop is available only in Coimbatore.
Can I negotiate the price?
Yes. Buyers and sellers can negotiate directly.
How do I know if a listing is genuine?
ReGenF uses measures such as listing fees, verification processes, and community reporting to help reduce fake listings. Always inspect items before completing a purchase.
Can I save products for later?
Yes. You can add products to your favourites for easy access later.
Safety & Trust
3Is ReGenF safe?
ReGenF encourages safe buying and selling practices. Always meet in public places when possible, inspect the product carefully, and avoid making payments before verifying the item.
What should I do if I find a fake listing?
Use the Report option on the listing or contact the ReGenF support team for investigation.
Can I report abusive users?
Yes. ReGenF allows users to report inappropriate behaviour, fraudulent activity, or suspicious listings.
Payments
2How do I pay the listing fee?
The โน12 listing fee can be paid through the payment options available within the ReGenF platform.
Is the listing fee refundable?
Listing fees are generally non-refundable once a product has been published.
Account
2Do I need to create an account?
Yes. Creating an account helps ensure secure communication and better marketplace trust.
Can I delete my account?
Yes. You can delete your account.
Featured Listings
2What is a Featured Listing?
A Featured Listing gives your product greater visibility, helping it reach more potential buyers.
How do I feature my listing?
You can choose the Featured Listing option while creating or editing your product listing. The Featured Listing fee is โน99.
Donations & Move-Out
2Can I donate items through ReGenF?
Yes. If you have usable items that you no longer need, you can list them under the Donations category.
What is a Move-Out Sale?
A Move-Out Sale lets you list multiple household items together when relocating, making it easier for buyers to discover your sale.
Support
1How can I contact ReGenF?
You can reach the ReGenF support team through the support options available in the app and website.
Still need help?
Our support team is happy to walk you through it.
